Purchase Policies

Payment & Shipping Policy

Shipping Charge: We are offering FREE SHIPPING until further notice.

Shipping Time: Delivery time within Dhaka metropolitan city is a maximum of 2 Working Days. Delivery time outside Dhaka metropolitan city is a maximum of 5 Working Days.

Payment Method: Customer can pay upon cash on delivery. No advance payment is needed.

Exchange/Return/Refund Policy

At Bloom, we strive to ensure your complete satisfaction with every purchase. Due to the nature of our products, we do not offer returns, refunds, or exchanges except in the following cases:

Damaged or Broken Products: If you receive a product that has been damaged or broken during shipping, please notify us immediately with photographic evidence within 2 days.
Incorrect Product: If you receive the wrong product, kindly inform us within 2 days of receiving the order, and we will arrange for an exchange or refund.

Please Note:

All requests for returns, refunds, or exchanges must be made within 2 days of receiving your order.
The product must be unused and in its original packaging.
Bloom reserves the right to deny any return, refund, or exchange request that does not meet the criteria outlined above.

For any assistance, feel free to reach out to our customer service team at hello@bloomperfumeshop.com or message us on our Facebook/Instagram Page.